FAQ
Questions and answers
The things guests and families ask most. Don't see yours?
Call Mary at (414) 218-8558 or email hello@paradisefarmwi.com.
Staying at the farm
What time are check-in and check-out?
Check-in is from 3:00 pm and check-out is by 11:00 am. Glamping guests can arrive any time between 3:00 and 10:00 pm, and Mary meets you when you get here.
Can we help with the farm chores?
Yes, if you'd like to. Guests are always welcome to help feed the goats, sheep, chickens and ducks in the morning, and never required to. Just ask Mary or the caretaker when they start.
Is there a TV or Wi-Fi?
The suite has Wi-Fi but no television, by design. There are board games, a homesteading library and a woodstove instead.
Are children welcome?
Absolutely. The farm is family-friendly. Please keep an eye on children at all times around the animals and the farm equipment.
Can I bring my dog?
No pets are allowed, to keep the farm animals safe.
Is smoking allowed?
No smoking, vaping or marijuana anywhere on the property.
What should I bring for the glamping tent?
Your own grill and charcoal, towels, trash bags (the farm has bins), and extra air mattresses or sleeping bags if you bring kids. Linens for the futon, a picnic table, the fire pit and firewood are provided.
Where do glamping guests use the bathroom?
The farm's clean outhouse is a short walk from the tent, with cold, drinkable running water. There are no showers.
Is the farm accessible?
The log house is historic, with uneven floorboards and steps between rooms. The tent is a short walk across the grass from the parking area and is not wheelchair accessible. Get in touch and we will help you plan.
What is the cancellation policy?
You get a full refund if you cancel within 48 hours of booking and at least 14 days before check-in. Cancel at least 7 days before check-in for a 50% refund; after that, the stay is non-refundable. See the stay policies for details.
Farm School
Do parents stay during classes?
Yes. These are parent-child programs. At least one adult comes with each family, and grown-ups work alongside the children.
Who does tuition cover?
For the school-year program, tuition covers every child in the family through 8th grade plus one parent or other important adult.
What happens in bad weather?
Classes are outdoors whenever possible, so dress for the weather. In a sudden storm, the group moves into the barn or the house. Classes are cancelled for extreme weather and made up or refunded.
The program is full. Can I still join?
Join the waitlist. Mary invites families from the list when a spot opens, and announces new sessions to the list first.
Getting here
Where is Paradise Farm?
At 3894 Paradise Dr. in West Bend, Wisconsin, in the Kettle Moraine. It is about ten minutes from downtown West Bend and roughly 30 miles from Milwaukee.